Campaign Manager to Andrew Lonsdale
Few people would ever doubt Philly’s dedication and determination to overcome challenges. After all, she’s the only one in the team who has literally walked over hot coals. Having taken part in the fiery personal growth exercise earlier in her career, Philly realised that anything is possible if she sets her mind to it.
It’s a mantra she now brings to every interaction with clients, and it fuels her drive to challenge conventional thinking and produce novel solutions for any request. These are skills she uses every day as Andrew’s operations manager, handling everything from marketing campaigns to workflow schedules.
Among her real estate colleagues, Philly is also renowned for her ability to anticipate people's needs, which has likely been honed during the years Philly worked in hospitality, business and creative fields. She’s long had a natural curiosity about people and takes a true interest in listening and interpreting their feelings, and expectations. It has made her a master at recognising people’s preferences—which, she says, can be as varied as people themselves.
Philly describes her approach as akin to a jigsaw puzzle: “sometimes requests are easy, sometimes more complex, but with a bit of effort and patience, the pieces will always fit together to create the masterpiece a client has envisioned”.
Whether she’s offering clients support and advice about how to present their home, or tracking and analysing property enquiries, Philly is the ultimate integrator who has all the processes covered.